Artwork Return Policy (Originals & Prints)

Return Window & Eligibility

• You may request a return within 14 days of delivery for any prints or original artworks.
• Items must be returned in the same condition and packaging you received.

How to Initiate a Return

1. Email contact with your order number, reason for return, and photos if damaged.
2. We’ll send you a prepaid return label (for damaged items) or our shipping address.

Refunds

• Issued to your original payment method within 5–7 business days of our receipt and inspection.
• Refund amount = Purchase price minus:
  • The original shipping cost you paid, and
  • Your cost to ship the item back (unless the item arrived damaged).

Damaged or Defective Shipments

• Prints: All shipments are insured. Email photos of the damage and packaging within 7 days, and we’ll send a replacement print at no charge.
• Originals: Insured in transit. Email damage photos immediately, and we’ll file a carrier claim on your behalf. Claims typically resolve in 15–30 business days, after which we will repair, replace, or fully refund the artwork.

Tattoo Booking & Deposit Policy

Deposit & Booking

• A non-refundable deposit is required to secure your tattoo appointment.
• The deposit amount is applied toward your final session balance.

Rescheduling & Transfers

• Deposits may be transferred to a new appointment date if you notify us at least 7 days before your scheduled session.
• To reschedule, email tattoos@joelwrightart.com or call (XXX) XXX-XXXX.

Forfeiture & No-Shows

• Cancellations or no-shows made less than 7 days before your appointment forfeit the deposit in full.

For any questions or to view our full policy, please visit joelwrightart.com/return-policy or email contact Contact Us.